Nationwide Internet Outage Affects CenturyLink

St. Louis County authorities are reporting a Nationwide Century Link outage which is affecting 911 emergency call services in different northland counties

At about 3 p.m., CenturyLink tweeted it had "made progress in restoring services across the network in the last several hours" but was "focused on resolving remaining issues".

BOISE, Idaho-U.S. officials and at least one state said December 28 that they have started investigations into a nationwide CenturyLink internet outage that has disrupted 911 service.

The company tweeted Friday morning it had "discovered some additional technical problems" as it worked on restoring service. Among those also affected by the outage was Central Oregon's largest medical care provider, where phones stopped working at 2 a.m. Thursday.

Emergency 911 services in some U.S. states have gone down yesterday and today due to a massive outage reported at several CenturyLink data centers.

"Once they (the gunfire) stopped and we knew we were both OK, I called 911, and that's when we were getting a busy signal", the woman, Kati, told KIRO-TV.

So far, Missouri, Idaho, Arizona, Colorado, New Mexico, parts of Montana, and MA have seen some sort of impact.

"When an emergency strikes, it's critical that Americans are able to use 911 to reach those who can help", FCC Chairman Ajit Pai said in a statement.

At around 4 or 5 a.m., Lewis County 911 Communications posted to Facebook saying: "911 lines are working again".

CenturyLink is a global telecommunications company based in Monroe, Louisiana, serving customers in more than 60 countries and across the US with the internet and other communications services, including phone and TV. Whether you're in a auto crash, a burning building, or facing a serious medical problem, the last thing you want to hear when you dial "911" is a busy signal.

But problems persisted through the early morning hours Friday.

The problem was connected to CenturyLink, which contracts with the state to provide 911 services in the state.

"Its breadth and duration are particularly troubling", he said.

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